The terms on which we provide the application

The Zafirok Construction application is provided by CreativMaro SRL, registration number 1009600037044, str. Calea Iesilor 16, no. 3, ap. 8V, MD-2069, Chisinau, Republic of Moldova. Subscriptions are billed by Create Go LLC, 7901 4th St N, STE 300, St. Petersburg, FL 33702, United States.

By creating an account you accept these terms. If you do not agree with them, you cannot use the application.

You are responsible for keeping your sign-in details safe and for what the people you give access to do inside your company account. If you suspect someone got in without permission, tell us immediately.

You can ask us at any time to suspend a user from your team. We suspend an account only if it is used to break the law, attack the service, or resell it without our agreement.

The subscription is paid monthly and renews automatically until you cancel. Prices are those shown on the pricing page at the time of payment.

The conditions for getting money back are in the Refund Policy.

We make reasonable efforts to keep the application continuously available, but we do not guarantee uninterrupted operation. We perform maintenance, and our providers can have incidents.

The application helps you organise information, but business decisions remain yours. We are not liable for losses arising from decisions taken on the basis of data entered by you or your team.

Nothing here limits our liability where the law does not allow it to be limited.

The data you enter about workers, projects, timesheets and expenses belongs to you. You are the controller under Law no. 195/2024, because you decide why you collect it and what you do with it.

We are the processor: we keep the application running and process the data only to provide the service to you. Points 5 to 8 of this document constitute the processing agreement required by art. 28(3), concluded in electronic form as allowed by art. 28(8).

The subject of the processing is providing the application, its duration is that of the contract, its nature and purpose are construction project management, and the categories of data subjects are the workers, collaborators and representatives you register.

• We process data only on your documented instructions, which include normal use of the application, unless the law requires otherwise. If such an obligation arises, we tell you first, unless we are forbidden to.
• We ensure that anyone on our side with access to data is bound by confidentiality.
• We apply the technical and organisational measures required by art. 32, including encryption in transit, role-based access control and logging.
• We help you, through the application's features, to answer workers' requests for access, rectification, erasure or portability.
• We help you meet your obligations on security, incident notification and impact assessment, with the information available to us.
• We notify you without delay of any security breach affecting your data, with what we know about it, so you can meet your own 72-hour deadline towards the Centre.
• When the contract ends we return or delete your data, at your choice, except what the law requires us to keep.
• We provide the information you need to demonstrate compliance and allow reasonable audits, by you or by an auditor you appoint.

By accepting these terms you give us written authorisation to use the providers listed in the Privacy Policy: Google, Vercel, Garage on servers in France, OpenAI, Stripe, Brevo, SMS.md and SMS.to.

If we want to add or replace a provider, we tell you beforehand and you may object. We remain responsible towards you for what they do, as if we had done it ourselves.

It is on you to have a legal ground for the data you enter and to inform your workers about the processing, including the portal where they see their timesheets. We have no direct contact with them and cannot explain on your behalf what you do with their data.

Do not enter sensitive data you do not need, such as medical information, unless you have a clear ground. The application is not built for such categories.

You may leave at any time by cancelling the subscription. We may end the contract if you seriously breach these terms, after telling you and giving you reasonable time to put it right, except in cases of obvious abuse.

After it ends we keep your data for another 30 days so you can export it, after which it is removed automatically.

When we change something important we tell you by email or in the application at least 30 days beforehand. If you disagree, you can cancel before it takes effect.

This contract is governed by the law of the Republic of Moldova. We try to settle any disagreement directly first; if we cannot, the courts of the Republic of Moldova have jurisdiction.